Q: What credit cards are accepted on your site? How else can I pay?
A: All major credit cards are accepted, and we also proudly accept Paypal too!
Q: How will I know if my order has been received?
A: You will receive a confirmation e-mail upon placing your order.
Q: I really love your makeup but I do not live in the United States, do you ship internationally?
A: If you are willing to pay the high cost of international shipping, we will ship wherever you may be!
Q: If I am not satisfied with my product, can I return or exchange it?
A: Absolutely! We want all of our friends to be happy with their purchase, so you have 30 days to test it out. A deal is only a deal if you’re happy.
Q: How long will it take to receive my order?
A: All orders are processed in the order they come in. If we are having a fantastic sale, shipping may be delayed due to large quantities of orders. Most orders are shipped within 3-5 business days of being placed, usually sooner.
Q: Can I track my order?
A: Yes, a tracking number will be provided for you.
Q: Is there someone that I can contact for help or questions?
A: Yes, you can call our toll-free phone number, 1-888-505-4228; please leave a message and we will get back to you within 24 hours. However, due to our demanding schedules, email us questions (photos of yourself are a huge help), and someone will get back to you as soon as possible!
Q: What is your refund policy?
A: 30 days. Send the product back and we will issue a full refund, minus the shipping charges to send it back to us.
Q: Can I receive small samples of your products?
A: Unfortunately, we do not have traditional samples as of yet. If there is something you would like to try, please email us when you place an order and we will make any accommodations we can to get you a sample.